Privacy Policy

1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business operations. When we make material changes, we will notify you by posting an updated notice on our website and/or sending you an email notification.

2. Personal Information We Collect

• Account Information: Name, email, company, job title, password.
• Financial Information: Payment details (processed by payment providers).
• Content & Analytics: Data you upload (e.g., YouTube library, forecasts, performance metrics).
• Communications: Support requests, survey responses, and other communications.
• Device & Usage Data: IP, browser/OS, referral URLs, clickstream, activity logs.
• Third-Party Integrations: Data from platforms you connect (e.g., Google/YouTube API/CRMs) per your authorization.

3. How We Use Personal Information

• Deliver and operate the Services (including valuations and revenue forecasting).
• Improve and personalize the Services; use anonymized data for research and model training.
• Communicate with you (support, service updates, and marketing as permitted).
• Ensure security, detect and prevent fraud, and comply with legal obligations.
• Generate aggregated insights/benchmarks and support enterprise account administration.

4. How We Disclose Personal Information

• Service Providers: Hosting, analytics, support, payments.
• Enterprise Customers: Where your access is provisioned via your organization.
• Integration Partners: When you authorize third-party integrations.
• Legal/Regulatory: To comply with law, protect rights, and investigate misuse.
• Business Transactions: In merger, acquisition, financing, or asset sale events.

5. Forecasts & Projections Disclaimer

Our forecasts, valuations, and other projections are estimates based on available data and models. They are not guarantees of future performance; actual results may differ materially. Do not rely on these forecasts as the sole basis for financial or business decisions.

6. Your Privacy Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or port personal information, and to opt out of certain processing (e.g., targeted advertising or data sales). To exercise these rights, contact us at legal@creatorcompass.la.

7. Data Retention

We retain personal information as long as necessary to provide the Services, comply with legal obligations, and resolve disputes. When no longer required, we securely delete or anonymize data.

8. Security

We implement appropriate technical and organizational measures to protect personal information. No system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you are outside the U.S., your information may be transferred to and processed in countries that may not provide the same level of data protection. We use approved mechanisms (e.g., Standard Contractual Clauses) to protect your data.

10. Children’s Privacy

The Services are not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

11. Contact Us